Privacy & Security

This policy explains how 3-102-891738 S.A. (the "Company"), operator of the website casinospindog.bet and operating under Curaçao reference 8048/JAZ2020-5790, handles the personal data of its users. By using the website, you acknowledge the practices described below.

Information gathering

We collect and process only the personal data needed to provide our services. Depending on how you use the website, this may include the following categories:

Identity details, such as your name, date of birth and nationality.
Contact details, such as your email address, telephone number and postal address.
Account details, such as your username, password and account settings.
Verification documents, such as proof of identity and proof of address.
Payment details, such as the payment methods you use and a record of your deposits and withdrawals.
Usage details, such as your activity on the website, the games you play and the times you log in.
Device and connection details, such as your IP address, browser type, device type and approximate location.
Correspondence, such as messages you send to our support team.

Use of information

We process your personal data for the following purposes:

To create and manage your account and to provide the services you request.
To verify your identity and age, and to confirm that you are eligible to use the website.
To process deposits, withdrawals and other transactions.
To prevent fraud, money laundering and other misuse of the website.
To meet our legal and regulatory obligations.
To respond to your enquiries and provide customer support.
To maintain, review and improve the website and our services.
To send you service notices and, where you have agreed, information about our offers.

We do not sell your personal data. We share it with third parties only where this is necessary to provide our services, such as payment providers and identity verification services, or where the law requires or permits it.

Data protection

We apply technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure and alteration. These measures include:

Encryption of data sent between your device and the website.
Restricted access to personal data, limited to staff and service providers who need it for their work.
Confidentiality obligations for everyone who handles personal data on our behalf.
Regular review of our security practices and internal procedures.

We keep personal data only for as long as it is needed for the purposes described in this policy or as the law requires. No method of transmission or storage is entirely secure, so we encourage you to choose a strong password and to keep your login details private.

Your rights

Subject to applicable law, you have the following rights regarding your personal data:

Access: you may request confirmation of whether we process your personal data and obtain a copy of it.
Rectification: you may ask us to correct data that is inaccurate or incomplete.
Erasure: you may ask us to delete your personal data, except where we must keep it for legal or regulatory reasons.
Portability: you may ask to receive your personal data in a structured, commonly used format, or to have it transferred to another provider where this is possible.

To exercise any of these rights, please contact us using the details below. We may ask you to confirm your identity before we act on your request.

Contact

If you have questions about this policy or about how we handle your personal data, please write to us by email at [email protected].